Advisory support at every stage.
Engagements can begin at any point in an Ombuds program's life and can be as focused or as comprehensive as the moment requires. Each maps to a stage of the lifecycle.
Ombuds Readiness Assessment
Determine whether an Ombuds program is the right step, and identify the organizational conditions necessary for it to succeed.
Program Design
Develop the charter, governance, and reporting relationships that give an Ombuds office a durable, independent foundation.
Search & Selection
Support the organization in identifying the Ombuds whose experience and approach fit the program as designed.
Launch & Implementation
Help the office establish understanding and credibility during the critical first year.
Ongoing Advisory
Serve as a trusted, independent advisor to both the organization and the Ombuds as the program matures.
Not sure where to begin?
A short introductory conversation is often the clearest way to find the right starting point.
Schedule an Introductory Consultation